01
Member directories with role-based access
Searchable directories, member-only content, member-to-member messaging, granular access by member tier. Member opt-in for directory visibility, GDPR-compliant data handling.
→ Member directories that 10,000-plus members search without performance issues.
02
Dues collection and renewal flows
Annual dues, multi-tier pricing, group billing for corporate members, gift memberships, lapsed-member reactivation flows, automated renewal reminders, dunning. Stripe billing with the edge cases handled.
→ Dues collection rates 10 to 20 percent above hosted platforms.
03
Event registration at conference scale
Multi-session conferences, member pricing, early-bird tiers, group registration, sponsor management, mobile check-in, attendee badges, post-event surveys. We have shipped registration systems past 5,000 attendees.
→ Conference registration that scales from 50 to 5,000 on the same platform.
04
Chapter sites under multisite
National-level shared content library, chapter-level local content, chapter-specific events, chapter-specific officers, chapter-level reporting back to national. The multisite architecture done correctly.
→ Chapter sites that 80-plus local volunteers manage without national IT.
05
Continuing education and credentialing
Member-tied credit tracking, certificate generation with expiration dates, renewal reminders, public credential pages, integration with state licensing boards where required. Audit-ready records.
→ Credentialing systems that survive regulatory audit without manual reconciliation.
06
CRM integration for the data layer
Salesforce Nonprofit Cloud, Bloomerang, NeonCRM, custom CRMs. Member sync, dues sync, event sync, advocacy action sync. CRM stays the source of truth for the database team.
→ CRM data that matches the website without manual reconciliation.