Industry Healthcare
Hospital systems, telemedicine platforms, medical content publishers, regulated pharma marketing. We ship the architecture, the audit trails, the SSO, and the WCAG 2.1 AA accessibility that healthcare legally needs.
Why this industry
HIPAA-aware infrastructure is not a checkbox. Audit trails on patient interactions are required by law. WCAG 2.1 AA accessibility is enforced. Hospital IT security reviews are stricter than any commercial vendor due-diligence questionnaire. Most agencies skip these constraints because they are unglamorous. We lead with them.
We have shipped healthcare WordPress since 2017, EHR integrations since 2019, and HIPAA-aware patient portals since 2020. We sign BAAs. We have passed hospital IT security reviews. We document architecture for compliance officers before the contract is signed, not after.
What we work with
01
Hospital systems, multi-location clinics, telemedicine platforms. Sites that need HIPAA-aware hosting, audit trails on patient interactions, and SSO with the institutional identity provider.
A site that the hospital IT security team approves before launch.
02
WebMD-scale publishers, condition-specific sites, drug information databases, medical journals. High-traffic editorial workflows where SEO and load time matter as much as compliance.
A medical publisher that loads in under a second and passes editorial review.
03
Patient intake, appointment scheduling, secure messaging, integrations with EHRs through HL7 or FHIR. The marketing layer plus the patient-facing app, integrated correctly.
A telemedicine platform that passes a HIPAA risk assessment.
04
Regulated marketing, MLR review workflows, prescribing information, indication-specific landing pages. WordPress with a review approval flow that legal and medical can sign off on.
A pharma site that ships a campaign without a six-week review queue.
What we build
01
Hosting partners with signed BAAs, encrypted databases, encrypted backups, audit logs on every PHI interaction, role-based access controls. We document the architecture for your compliance officer.
A documented architecture that your compliance team can hand to an auditor.
02
Patient intake forms, appointment requests, secure messaging, document upload. All flowing through HIPAA-aware infrastructure with audit trails and encrypted storage at rest.
Patient-facing forms that legal and IT both sign off on.
03
Epic, Cerner, Allscripts, athenahealth, custom EHRs. Patient data sync, appointment booking, prescription requests. We have shipped four EHR integrations and we know the unsexy parts.
EHR integrations that survive an upgrade without breaking.
04
Healthcare sites have stronger accessibility requirements than most. We design and build to WCAG 2.1 AA, run automated audits, and document gaps. Section 508 compliance available where needed.
Accessibility audits that pass without remediation contracts.
05
Headless WordPress on Astro for medical content publishers. Sub-second LCP, instant search, schema markup for medical content, programmatic SEO at scale.
Medical content sites that load in 0.6 seconds at editorial scale.
06
Custom approval flows for regulated content. Legal, medical, and compliance review queues. Audit trails on every approval. Versioning so a published claim can be traced back to its approval chain.
Marketing campaigns that ship in days, not six-week review cycles.
3
hospital system IT security reviews passed since 2020
BAAs signed, architecture documented, audit trails verified.
Common questions
We sign BAAs when the engagement involves PHI. Most marketing-site work does not require a BAA because no PHI flows through the public site. Patient portal work, EHR integration work, and intake form work do require a BAA and we sign them.
We do not store PHI on the public WordPress install. PHI flows through HIPAA-aware infrastructure, usually a separate Laravel app or a HIPAA-compliant SaaS like AthenaHealth. The public WordPress site is the marketing layer. The patient portal is a separate, hardened application.
Yes, when properly hardened. Our security baseline includes 2FA, hardened wp-config, audit logging, file integrity monitoring, automated dependency updates, and a documented incident response runbook. We have passed reviews at three hospital systems.
WCAG 2.1 AA is our default. Section 508 compliance is achievable when the engagement requires it. We run automated audits with axe and Pa11y plus manual screen reader testing. We document gaps where vendors or third-party content limit full compliance.
Yes. WordPress Multisite for location-specific landing pages, shared content library for clinical information, location-specific provider directories, region-specific compliance settings. We have shipped this for two hospital systems.
Marketing-site rebuilds for clinics are scoped per project. Patient portals are scoped per project. Telemedicine platforms with EHR integration are scoped after discovery. Discovery call is free and we sign NDAs before any architecture detail is shared.
Working in healthcare?
Discovery call is free. NDA on request. Compliance documentation available before signing.
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