Service Consulting

A second opinion on your WordPress, before you spend the budget.

Most people looking for a WordPress consultant have already been quoted for a rebuild and want to know whether they actually need one. That is a fair question, and it is answerable in days rather than months.

The deliverable is a document you can take anywhere, including to an agency that is not us
Findings · 23 items effort against impact
Autoloaded options at 4.2MB 2 days High impact
Custom post type queried with no index 4 hours High impact
Fourteen plugins doing one job 1 week Medium
Theme forks a core template ongoing risk Low

Yours to take to any agency, including one that is not us. That is the point of paying for an opinion rather than a pitch.

A consultant is not a developer you hire by the week. The output is a decision, written down, with the reasoning attached. Sometimes that decision is a large build, and sometimes it is that the large build you were quoted for is two weeks of work on the things that actually hurt.

We ship WordPress products used on tens of thousands of sites, which means we have seen most of the ways a WordPress install goes wrong. That is the only real qualification for this work.

When this is the cheaper answer

Five situations where an opinion beats an estimate.

01

You have been quoted for a rebuild

Somebody has told you the site needs replacing and the number is large. A consultant tells you whether that is true, what a smaller version of the work would fix, and which parts of the quote are load-bearing.

A second opinion before the budget is committed rather than after.

02

It is slow and nobody can say why

Everyone has a theory. The host blames the plugins, the plugins blame the theme, the theme blames the host. Profiling settles it in hours, and the answer is usually one or two specific things rather than everything.

A named cause with a measurement behind it.

03

You inherited a site and do not know what is in it

The people who built it are gone. There is custom code, no documentation, and nobody is sure what will break. Before you can plan anything you need an inventory of what actually exists.

A map of the thing you now own.

04

You need to choose between platforms

WordPress against a DXP, headless against traditional, one multisite against separate installs. These decisions are expensive to reverse and are usually made with vendor input on one side only.

The trade-offs written down, including the ones against our own interest.

05

You need someone technical in the room

A procurement panel, a vendor pitch, a board conversation where the technical claims need testing. Having someone who can ask the second question changes what gets promised.

The questions asked that would otherwise surface after signing.

Yours

the findings document is yours to use with any agency, including one that is not us

Written for whoever approves the spend rather than for a developer, and specific enough that another team could act on it without us in the room.

What you get

Three things, and none of them is a proposal.

01

A written findings document

Every issue found, what it affects, and what it takes to fix. Written for the person who has to approve the spend, not for a developer. Specific enough that another team could act on it without us.

Something you can forward, not a conversation you have to relay.

02

A prioritised list, effort against impact

The point of an audit is not the list, it is the order. What buys the most for the least, what is urgent, what is a risk you can knowingly carry, and what genuinely does not matter.

A sequence you could start on Monday.

03

A call to walk through it

The document goes to you before the call, so the time is spent on the questions it raised rather than on reading it aloud. Bring whoever has to sign off.

Your team understanding the reasoning, not just the conclusion.

When you do not need a consultant

If you already know what is wrong and what you want built, an audit is a detour. Go straight to WordPress development, or to hiring a developer if what you need is capacity on your own team rather than a project.

Consulting earns its money when the question is genuinely open. When it is not, it is an expensive way to confirm what you already decided.

What it costs

What a consulting engagement costs depends on how open the question is.

Answering one specific question and auditing an estate nobody has documented are very different pieces of work, even though both arrive as a request for a consultant. These are the things that decide which one you have.

What moves the number

  • How big the estate is One site is a contained piece of work. Fourteen sites with shared code and different owners means understanding the relationships before any single site makes sense.
  • How much custom code is in it A stock install with well-known plugins reads quickly. A theme with five years of undocumented changes in it is where the time goes.
  • Whether anything is written down Documentation, even bad documentation, saves days. Where there is none, the first part of the work is building the inventory that should already exist.
  • One decision or the whole picture Answering "is this quote reasonable" is narrow and fast. Answering "what should we do about all of this" is an audit, and they are priced differently.
  • Whether you need us in the room A document is one thing. Sitting in a procurement panel or a vendor pitch and asking the second question is another, and it is often where the value lands.

This is the cheapest engagement we sell, and often the one that saves the most, because its whole job is to stop money being spent on the wrong thing.

Rough idea to delivery

  1. You send the details What you want built, roughly, plus budget range and timing. The form asks for all of it
  2. Within 4 business hours We read it and reply. Nothing is scheduled before we know what it is about
  3. Then the call Free discovery, booked once there is enough on the table to make it worth your hour
  4. Within 48 hours of the call A written fixed-price quote you approve before anything starts
Get an estimate

Quick enquiry

What are you trying to decide?

Tell us the actual question rather than the service you think you need. If the honest answer is that you do not need a consultant, we will tell you that, and it will not have cost you anything.

Prefer the full form? Start a project

No drip sequences, no marketing list. We reply and that is it.

Common questions

Frequently asked

  1. What is the actual deliverable?

    A written findings document and a call to go through it. The document lists what we found, what each item affects, roughly what it takes to fix, and the order we would do them in. It is written to be read by whoever approves the budget, which means no unexplained jargon and no findings without a consequence attached.

  2. Will you just recommend yourselves for the work?

    The findings are yours and they are written so another team can act on them. Plenty of audits end with us saying the site is fine and the money is better spent elsewhere, or that the thing you need is not something we sell. If an audit could only ever conclude "hire us", it would not be worth paying for, and you should be suspicious of anyone offering one on those terms.

  3. How long does it take?

    A focused question, such as why a specific thing is slow or whether one quote is reasonable, is usually days rather than weeks. A full audit of an estate nobody has documented takes longer and we will say how long after seeing the scope. We would rather quote a real timeline than a comfortable one.

  4. Can we use the findings with a different agency?

    Yes, explicitly. That is the point of paying for an opinion rather than a pitch. The document is yours, it is written to be handed over, and it is deliberately specific enough to be actioned by a team that is not us.

  5. Do you sign an NDA?

    Yes, routinely, and we can work inside your access controls rather than asking for administrator credentials on day one. Read-only access plus a staging clone covers most of what an audit needs.

  6. What does a consulting engagement cost?

    It is quoted against scope after we know what we are looking at, because a single question and an undocumented fourteen-site estate are very different pieces of work. Tell us what you are trying to decide in the form below and we will come back with a written fixed price. Consulting is also our cheapest engagement type by a distance, which is rather the point of it.

Weighing a decision about WordPress?

Ask the question before you commit the budget.

Discovery call is free. We read what you send before we book it, so the call starts from your situation rather than from our slides.