01
Product support
Bug reports, license questions, technical issues with any Wbcom plugin or theme. Submit a ticket so the team can attach engineer time and history. Email lands in the same queue if the ticket form is not the right shape.
Contact Right channel, faster reply
Tell us what you need. We will route it to the right desk.
Wbcom Designs runs six dedicated channels for different conversations: support tickets, project enquiries, careers, press, affiliates, and a general contact form. Pick the channel that matches what you are sending and the reply lands faster.
Replies within four business hours during business days
Which channel fits your message?
Six routes covering everything we hear from customers and partners.
Each channel goes to the team that owns that conversation. Picking the right one means a faster reply and a shorter back and forth.
02
Project enquiry
New build, custom development, retainer, or anything that becomes a fixed-price quote. Use the full intake form, or book a 30-minute consultation with a senior engineer.
03
General inquiry
Partnerships, questions, anything that does not fit support or a project. The contact form below routes to the team and a reply lands in your inbox within four business hours.
04
Careers
Open roles are listed on the careers page with an application form on each role. Applications route directly to the HR team. Cold outreach for a role not yet posted is welcome by email.
05
Press and brand
Interview requests, founder quotes, high-resolution logo files, alternate lockups, or anything brand related. Brand assets are downloadable; press goes straight to the press inbox.
06
Affiliate program
Up to 30% commission on every theme and plugin sale referred. Sign up in minutes; the AffiliateWP dashboard shows your tracking links and payouts in real time.
General contact form
Send a message and we will reply by email.
Goes to the team inbox at support@wbcomdesigns.com with the Reply-To header set to your email, so the reply lands in your normal inbox the same way any direct email would. Use this for anything that does not fit one of the dedicated channels above.
While you are here
Other places customers and partners land before they email.
If your question is about a product, a recent release, our process, or pricing, the answer may already be on one of these pages.
01
Browse all products
101 themes and plugins in one searchable catalog with filters by platform, type, and pricing. Bundles section at the top for the Reign + BuddyX + BuddyPress Community sets.
02
Release notes
Permanent per-product changelog pages, one stable URL per product. Search the full index from the hub.
03
How we work
Process page covers the engagement model: Basecamp PM, weekly written status, dev access from day one, 30-minute kickoff call. Discovery to delivery on one page.
04
Pricing and engagement models
Anchor pricing for discovery, fixed-price builds, time and materials, and monthly retainers. Real numbers, not "Custom" placeholders.
Ready to talk about a build?
Start a project or book a call.
Project enquiries get a senior engineer within four business hours. The 30-minute call is free, no NDA required, no sales script.