01
Product support
Bug reports, license questions, technical issues with any Wbcom plugin or theme. Submit a ticket so the team can attach engineer time and history. Email lands in the same queue if the ticket form is not the right shape.
Contact
Tell us what you need. We'll get it to the right person.
Six channels, each read by the team that owns it. Pick the one that fits and the reply comes faster.
Replies usually the same day, Monday to Friday
Which channel fits your message?
Six routes covering everything we hear from customers and partners.
Each channel goes to the team that owns that conversation. Picking the right one means a faster reply and a shorter back and forth.
02
Project enquiry
New build, custom development, retainer, or anything that becomes a fixed-price quote. Use the full intake form, or book a 30-minute consultation with a senior engineer.
03
General inquiry
Partnerships, questions, anything that does not fit support or a project. The contact form below routes to the team and a reply lands in your inbox, usually the same day, Monday to Friday.
04
Careers
Open roles are listed on the careers page with an application form on each role. Applications route directly to the HR team. Cold outreach for a role not yet posted is welcome by email.
05
Press and brand
Interview requests, founder quotes, high-resolution logo files, alternate lockups, or anything brand related. Brand assets are downloadable; press goes straight to the press inbox.
06
Affiliate program
Up to 30% commission on every theme and plugin sale referred. Sign up in minutes; the AffiliateWP dashboard shows your tracking links and payouts in real time.
General contact form
Send a message and we will reply by email.
For anything that does not fit the channels above. It goes to the team inbox, and our reply lands in your normal inbox like any email would.
While you are here
Other places customers and partners land before they email.
If your question is about a product, a recent release, our process, or pricing, the answer may already be on one of these pages.
01
Browse all products
101 themes and plugins in one searchable catalog with filters by platform, type, and pricing. Bundles section at the top for the Reign + BuddyX + BuddyPress Community sets.
02
Release notes
Permanent per-product changelog pages, one stable URL per product. Search the full index from the hub.
03
How we work
Process page covers the engagement model: Basecamp PM, weekly written status, dev access from day one, 30-minute kickoff call. Discovery to delivery on one page.
04
Pricing and engagement models
Anchor pricing for discovery, fixed-price builds, time and materials, and monthly retainers. Real numbers, not "Custom" placeholders.
What clients say
“Wbcom Designs was methodical, reliable, innovative, and knowledgeable. They communicated with us every step of the way and delivered on time and on budget.”
“A partner, very trustworthy, very reliable. Gets the job done.”
Rated 4.8 out of 5 across 360+ Upwork jobs since 2010, on our company and founder profiles.See them on Upwork
Our plugin customers rate us 4.8 on Trustpilot (93 reviews).Read them
Ready to talk about a build?
Tell us about your project, or book a call.
Project enquiries get a senior engineer, usually the same day, Monday to Friday. The 30-minute call is free, no NDA required, no sales script.