The Community Moderation Handbook: 101

Moderation is the key to keeping a healthy online community. You need to make sure that everyone is on board with what you’re doing. There should always be rules and regulations in place. Your community platform needs to be a fun and safe space!
Community moderators play a vital role in keeping the community safe and free of harassment, spamming, bullying, hate speech, etc. All moderated communities should provide clear rules to their members to ensure a safe and positive environment. Moderation has a good list of benefits to it!

  • It positively affects your target audience.
  • It lets your community be included in the most powerful communities on the internet.
  • It protects your community values.
  • It increases your community engagement.
  • Deals with problematic users that wish to ruin your community space.

Good community moderators are trained and experienced in handling situations where inappropriate comments, posts, or other actions occur which are stated as “not allowed” in the community guidelines. Community moderation isn’t always easy because it requires a lot of time and effort. As a community manager, you should hire community moderators or use community moderation tools to improve the user experience of your online community.
If you’d like to know how to moderate your community effectively, here are some of our best tips.

How to create a completely moderated modern community?

How to create a completely moderated modern community?

The times have changed! The number of online communities has increased and offline communities are extinguishing like a small fire. This change has caused many good and bad situations to arise. People love to chit-chat in an online community. However, there are some people who want to make others suffer by posting disrespectful/inappropriate content. A modern community should come with modern plugins being able to counter any problematic content. We insist you create your community website with WordPress! Also, use BuddyPress – the WordPress gold standard plugin for community building in 2022. By doing this, you also get access to the best plugins and themes from our website.  It will make the whole community-creating process easier and quicker.

Importance of moderation in a Modern Community

A modern community is one that is built around an idea or concept. It can be anything from a business, a social network, a political movement, a religious group, a charity organization, a school, a sports team, or even a hobby. A modern community is defined by its ideals and purpose. It may have a specific mission statement, vision, or goal. It may also have a set of core beliefs and values that guide its operations.
In a modern community, there will be certain things that are not acceptable. This includes any form of harassment, discrimination, racism, sexism, homophobia, cyberbullying, or any other type of abuse. If someone violates these community rules, they will be removed from the community. They could also be banned permanently.
The point of having a community is for people to interact with each other. However, if this interaction becomes negative, then the entire community suffers. Therefore, it is important to create a healthy environment that is welcoming and friendly. People who join a community must feel welcome and accepted.
In order to do this, you need to establish a set of rules and regulations. These rules should cover all aspects of community life including:

  • What kind of content is allowed?
  • How does the community handle disputes between members?
  • What happens when someone breaks the rules?
  • Who gets to decide what the rules are?
  • Are there any exceptions to the rules?

And, to keep all this in check you must use the community moderation tool. Moderate community posts using our online community moderation plugin. Trust us, you’ll not need a moderation team for your community. Let your community members be the community manager!

4 Ways to moderate your community guidelines

The use of hired community admins has decreased in number since the concept of modern online communities has been launched in the community market. You can keep your online environment healthy by using effective moderation rules.

Keep your community private

Keep your community private

The internet, as we all know, is a highly public place. Almost everything may be found by searching. Many community systems allow you to customize your community’s privacy settings based on your needs.
In general, there are public (available to anybody and searchable) and private/invite-only groups (closed and could require approval with a specific link to join which cannot be searched for).
If you decide to go private with your community, keep in mind that your membership growth rate may reduce from 100 new members per day to 10. The advantage of this is that you have control over who comes in and can guarantee they are a suitable match for your community.

Involve your members

It’s nearly impossible to keep an eye on our community 24 hours a day, seven days a week. You have a lot on your plate, so it’s inevitable for some things to go through the cracks, but we also know that those few instances of dropping the ball can have severe implications.
So, how do you approach this problem? You urge your community members to govern with you. You might begin by asking them to report anything that violates your community guidelines, which provides your member with a sense of ownership.
Your members will appreciate knowing they can make a difference, and you’ll have some ease of mind that your online community won’t run out of control when you don’t have time to focus on moderating and monitoring.
Do you have model individuals who do everything correctly? If you haven’t already, consider inviting them to be moderators in your community.

Don’t fuzz out just because you’re the boss

It is your responsibility as a community leader, manager, or host to stay on top of what is going on in your community, both in front of members and behind the scenes.
If you don’t have the time, it’s strongly advised that you seek assistance from your staff, community members, or even current moderators if you have them to assign these jobs to.
Incorporating a daily check into your present routine will aid in the formation of habits, minimize workload, and prevent additional issues such as postings or comments from people who may need to be deleted.

Sort out the community guidelines

It is your obligation as a community manager to ensure that your community members understand how they should engage, behave, and what the repercussions will be if they do not.
It is critical to have clear standards and norms in place to ensure that you are establishing the correct atmosphere and culture. The location of these guidelines and standards is also important for ensuring that your members are aware of them.
It’s crucial to note that recognizing excellent behavior goes a long way, so if you notice a member acting in the proper way, make sure to praise them in a remark or private message. You may also keep them in mind as a potential moderator for your team.

Community Moderation 101 – The Bottomline

It’s fair to argue that moderating an online forum is a difficult yet rewarding job. It necessitates the capacity to foresee difficulties and challenges as well as excellent communication abilities. But you also need patience – newbies need time to comprehend your policies, so be patient with them!
When moderating online communities, accept responsibility by not avoiding difficult judgments. It isn’t always simple, however, there are several advantages to serving as a moderator: increased trust among community members; peace of mind knowing that all content will be regularly reviewed and dealt with equitably.

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