Sell services, not just files, from your EDD store.
Requirements, delivery tracking, and client chat, all attached to the EDD payment.
Easy Digital Downloads was designed around file downloads, not service work with a brief, a delivery date, and a client waiting on an answer. EDD Sell Services packages services as EDD products, collects the requirements after purchase, and keeps the whole exchange on the order.
Tested up to WordPress 6.7.2 · Requires Easy Digital Downloads
northgate-supply.com/purchase-confirmation/Elena M.
EDD payment #7481 · 4 August
Your order is confirmed
Completed
Technical SEO audit for a 40-page site$340.00
Service delivery
Due 12 August
✓Paid
✓Brief sent
✓In progress
4Delivered
What is the site URL?
northgate-supply.com
Which pages matter most?
The 12 product pages and the pricing page
RN
Ravi N. · seller · 09:24
Crawl is done. Two redirect chains are costing you the product pages.
EM
Elena M. · buyer · 09:31
Good. Send the fix list and I will pass it to our developer.
PDFseo-audit-northgate.pdfFinal delivery
From payment to delivery
Four stages, all of them on Easy Digital Downloads screens.
EDD Sell Services runs as an addon of Easy Digital Downloads. Nothing here asks a buyer to leave your store or a vendor to sign into a second dashboard.
01
Downloads
The service is published as an EDD product
You create and price a service the same way you create a download, so it sits in the catalog and sells through the EDD checkout you already run. Add the estimated delivery time at the same time.
02
After purchase
The buyer answers the brief
You attach the questions a customer has to answer before work starts. They answer them once the payment goes through, so the job begins on written requirements instead of a guess.
03
On the order
Chat, files, and status live on the payment
A real time conversation thread, shared documents, and a status tracker are attached to the order. Both sides get notified as each step completes, and the vendor gets an email the moment an order is placed.
04
Delivery
Final file, then the ratings go both ways
Attach the finished file and mark the delivery. The customer rates the vendor afterwards, and the vendor can rate and review the customer too.
What it covers
A complete service order workflow, built on Easy Digital Downloads.
No feature sits behind a tier. Personal, Professional, and Agency ship this entire list. The plan only sets how many sites you can run it on.
Requirements collected up front
Add the questions a customer must answer after purchase, before the vendor starts. The answers stay on the order, so the brief is on the record rather than in an inbox.
Delivery dates you can move
Set an estimated delivery time when you add the service, then update it later from the service page if the job changes shape.
Vendor and customer chat
A real time thread on each order, for the questions that would otherwise become five emails. On a subscription service the thread stays open for the life of the subscription instead of closing at one delivery.
File and document sharing
Share working files inside the order, including the final delivery file the customer downloads.
Status tracker and notifications
A simple tracker plus real time notifications, so neither side has to ask where things stand.
Deliveries that do not stall
Set a number of days on the final delivery. If the customer never gets back to you, the order stops waiting on them and moves to the review stage on its own.
Order emails on both sides
The vendor gets an email the moment an order is placed, and both sides are notified after each step completes.
Ratings that run both ways
Customers rate the vendor after delivery, and vendors can rate and review their customers too.
Requirement sets you reuse
Save the questions attached to one service, then apply that same set to the next service instead of typing them out again.
Colours that match your storefront
Seven colour pickers cover the service panels and the conversation, with a border radius setting beside them, so the delivery screens sit inside your theme rather than beside it.
Frontend Submissions compatible
Pair it with the FES extension for EDD and third party vendors list and manage their own services.
Built for
The people already selling their time through a downloads store.
If you sell your work rather than a file, the EDD checkout is the right place for it and the download list is the wrong shape for it. This closes that gap.
Freelance web developersPackage build and migration work and sell it from your EDD store like any digital product.
Graphic designersCollect the brief and the brand files on the order once payment clears, then send the finished artwork back through the same thread.
Digital and email marketersList campaign work as EDD products customers can browse and buy directly.
Writers and translatorsCollect the source material and the brief up front, then track delivery on the order.
Third party vendors
Running Frontend Submissions? With the FES extension for EDD installed, vendors list and manage their own services, and each one keeps their own delivery threads.
Pricing
Three site limits, the same service marketplace in every plan.
Personal, Professional, and Agency share the full feature set. The plan controls how many sites you can run it on, and how fast you can reach us. Every tier is available annually or as a one-time lifetime license, and every renewal after the first year is billed at 30 percent of the base price. Read the refund policy.
Does EDD Sell Services require Easy Digital Downloads?
Yes. It runs as an addon of Easy Digital Downloads and needs EDD installed and active.
02
Does it work with Frontend Submissions?
Yes. Paired with the FES extension for EDD, third party vendors can list and manage their own services.
03
How do requirements and delivery work?
After purchase the customer answers the requirement questions the vendor set. The vendor sets an estimated delivery date, updates it from the service page if it moves, and marks final delivery with an attached file for the customer to download.
04
Can vendors and customers talk inside an order?
Yes. Every order gets a real time chat thread between the vendor and the customer.
05
Do vendors get notified about new orders?
Yes. The vendor receives a real time email when an order is placed, plus a notification after each step of the order completes.
06
How is pricing billed?
Choose an annual license, billed once a year, or a one-time lifetime license. Every renewal after the first year is billed at 30 percent of the base price.
07
Can I run this on more than one site?
Yes, depending on plan. Personal covers one site, Professional covers five, and Agency is unlimited.
Put your services in the store you already sell downloads from.
Install it on staging, publish one service package, and a client can buy it, send the brief, chat with you, and collect the delivery without ever leaving the EDD order.
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