Select Best WordPress FAQ Plugin Of 2024 | Customer Support Knowledge Base

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Every user has a burning question that they have every right to ask and as a business owner, you sure are wasting a substantial amount of the time of your support team and also your own by parroting the same answers to the same questions. More significantly, getting to ask questions and waiting for a reply delays the purchasing decision and can even result in making the potential consumers go cold over the purchase. You lose out on such impulsive buyers or it becomes a tussle against the support team of your rival as to who can answer first and finish the sale.

So to speak, FAQ’s offers the customers every detail that they are entitled to know at the very start, making you work less and achieve additional conversions.

What more do you want? In this blog, we will help you to add FAQ segments to the portal by introducing you to the Best WordPress FAQ Plugins Of 2023. We have kept a combination of both free and premium WordPress (WP) plugins so that everyone finds something out there whatever be the budget. This list follows no specific order and has been compiled so that it helps you to pick up the right plugin and make your customer’s experience more positive.

WordPress FAQ Plugin

Helpie FAQ plugin

wordpress faq plugin helpie

Helpie FAQ is an advanced WordPress FAQ plugin which lets you create FAQs with accordion and toggle options, and embed them anywhere on your website. It has a shortcode builder which you can use to customize and embed the FAQs. Using this plugin, you can allow users to submit FAQ directly from the FAQ section and also order the FAQs based on how many users have read them.

You can also create a FAQ section for your WooCommerce products using Helpie FAQ’s WooCommerce integration. It has a Gutenberg FAQ block and also can be used with Elementor page builder. It is the only FAQ plugin that gives the Insights feature to understand your customers better.

Helpie WP FAQ plugin has been created by Helpie WP, the company behind the famous Helpie Knowledge base plugin. Helpie WP FAQ plugin has seamless integrations with the Helpie WP Knowledge base plugin. When you combine both Helpie WP FAQ and Knowledge base plugins you can create an ultimate customer helpdesk portal.

Download Helpie FAQ

Ultimate FAQ

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This WordPress FAQ plugin justifies its name as it allows the user to create unlimited FAQs and also categories. The Ultimate FAQ plugin helps you to closely monitor the engagement of the FAQ user and its integrated search bar permits the users to instantly view the questions they want to address. You can employ this plugin to create appealing accordion-style sections of the FAQ that appear in 5 layout modes: Default; block; list; color blocks; and all answers displayed.

Equipped with various exclusive features, the plugin offers a ready stats dashboard displaying a summary of the FAQ, while its search form allows users to conveniently find the questions and the replies. The plugin also lets you export the FAQs to PDF for utilizing it offline. The free version contains a standard format but if you select the premium upgrade for $30, you receive more styling and customization potential, user presented FAQ with proposed answers, WooCommerce compatibility and drag-and-drop ordering of FAQs and more.

Download Ultimate FAQ

HTML 5 Responsive FAQ

Best WordPress FAQ Plugin

As is implied by the name of the plugin, it is mobile optimized and takes care that it appears stunning on small devices. Adding, creating and also handling several FAQs on WordPress portal becomes very convenient with HTML5 responsive FAQ plugin. The plugin allows you to frame FAQ questions and create a custom designed FAQ section to be added on any segment of your portal like page or post. You can even group identical FAQs under one section for improved user experience.

A WordPress plugin that is free of cost, HTML5 Responsive FAQ has more than 10,000 active installations and furnishes a variety of features. This plugin also provides the options for customization of the appearance and experience with regard to the FAQs that matches with your theme style. You can configure various settings for custom design of FAQ, create unlimited FAQs under multiple categories, add personalized titles to every category. In addition, HTML5 is convenient to install as well as implement on WordPress portals.

Download HTML 5 Responsive FAQ

Master Accordion (former WP Awesome FAQ

wp knowledge base

A simple plugin which can be used to design a FAQ page. Without any requirement for additional configurations, Master Accordion lets you create numerous FAQ items which have their individual title and also description. There is no limit to post description and the questions are based on the category which is what many user desire while choosing their best WordPress FAQ plugin.

After the installation of the plugin, a custom type of post known as FAQ is created automatically and for displaying the FAQs you have to apply the shortcode [faq] in the created page and the FAQ segment is ready to go operational. This plugin, however, does not offer any inbuilt customization settings, and you cannot alter anything without writing personalized CSS code. If you prefer the default accordion-style this plugin can be of great use to you.

Download Master Accordion FAQ

Arconix FAQ

WordPress FAQ code

After designing your website if you are looking to add FAQ plugin that entails no cost, then Arconix FAQ is fine as it integrates easily and you can supplement FAQs to any segment of the website by applying simple shortcodes. This plugin provides a convenient way to integrate FAQ items to the website. Applying custom post types you can create and add FAQ items to the portal by using simple shortcodes.

This plugin makes reading the FAQ page easy by showing or hiding the FAQs through an animated jQuery toggle, FAQ grouping or accordion box. The questions can be displayed in groups after tagging them while making it, and even load them by keeping it closed or open as per your preference. For answers that tend to get extra long, there is a checkbox containing a “return to top” link below. You can visit the demo site of Acronix FAQ and get going.

Download Arconix FAQ


Best faq Plugins

One of the free WordPress FAQ plugins that is power-packed with features, WPWorx lets you create FAQ bank on the website seamlessly and effectively. If you need FAQs for a customized post, this plugin supports it in a way that is responsive and SEO compatible. You can utilize the shortcodes to incorporate the various FAQs into a single page and this plugin additionally supports Accordion as well as Toggle for easy navigation.

For a more user-compatible FAQ, WPWorx FAQ permits you to create Category names and sort out FAQs. Supporting simultaneously multiple sites this plugin is ideal for both a small portal or enterprise range multiple site ecosystem. This plugin becomes very responsive due to its feature of multiple languages and choices given to view trending questions. An interactive plugin that can easily be customized to create a FAQ page in accordance with your WordPress theme.

Download WPWorx FAQ

BWL Advanced FAQ Manager

WordPress Faq plugins

A WordPress Premium FAQ plugin that designs an unlimited quantity of FAQs for WordPress driven website. It contains zero configuration element so you can be free from bothering about any type of custom or complex configuration for using this plugin. BWL Advanced FAQ Manager utilizes the feature of WordPress custom post to devise FAQs similar to ordinary WordPress posts. You can even classify the FAQs into FAQ Categories and Topics. Applying shortcode, you can display the FAQ items, FAQ categories and FAQ topics within any posts, pages or widget sections of the website.

This plugin contains an option panel which is user-friendly and lets you customize Display Settings, Reading and Advanced Settings, Font Settings and personalized Theme Settings. The back-end of this FAQ plugin, allows you to conveniently add, delete, edit and also arrange FAQ items. Its inbuilt Shortcode Editor offers the finest user experience and allows you to insert shortcodes into your pages or post.

Download BWL Advanced FAQ Manager

Heroic FAQs

WordPress Faq plugins

This WordPress FAQ plugin permits you to make and manage FAQs to assist in lessers customer queries and higher sales. It utilizes a drag and drop interface for seamless FAQ configuration. You can edit all the FAQs on a single screen with the FAQ builder and its Visual Editor helps to supplement rich content by inserting images, lists, video, blockquotes and everything that can convert visitors into consumers. You can select from 5 styles that are pre-defined and have unlimited configuration options, several icon options, premium support and also animations.

Heroic FAQs has been created by Hero Themes, the brand behind the famous Knowledge Base WordPress theme and plugins. Their FAQ appears stunning on various devices and is optimized for mobile devices.

Download Heroic FAQs

FAQ Plus

WordPress Faq plugins

An advanced FAQ plugin that contains unlimited FAQs, countless colors and more than 25 animation effects, simple drag-and-drop ordering of FAQ, Font Awesome support besides more.

FAQPlus creates multiple FAQs section based on your requirement and can also remove them. This plugin gives you the option of unlimited colors for the background and the text of the FAQ, a responsive layout where the FAQs can adjust in every screen size. Moreover, you can insert video, and images to the FAQ content and also embed videos. Here you also get a bunch of shortcodes that are utilized into your FAQs content so that it can be customized the way you want. Settings in FAQs can also be adjusted according to your requirement such as display mode, FAQ icons, and also set default FAQs.

FAQs can also be included in any WordPress page, post or widget by adding the given shortcode. When you employ Visual Composer on your portal, this plugin is compliant and its FAQs can be designed with custom CSS for the tech enthusiasts. FAQPlus can be purchased from CodeCanyon for $19 while featuring future upgrades besides six months of developer support.

Get FAQ Plus Plugin

Spider FAQ Plugin

WordPress Faq plugins,WordPress FAQ Plugin

Spider FAQ comprises a ceaselessly flexible and user-interactive plugin to design informative and simple to access Q&A content having images and categories. The plugin is greatly customizable and among the finest FAQ tools available in the directory of WordPress plugin. This plugin enables designing various categories for organizing the questions and also offers searching possibility for easy use. Generally, the FAQs of this plugin comprise of extensive questions and answers on different topics.

Additionally, standard categories (an available post category) may also be added to the segment of FAQ categories. The commercial version of Spider FAQ includes 22 inbuilt themes, along with the option of building new themes from scratch. Intended to be SEO friendly, Spider FAQ permits developers to customize via a simple to use editor for displaying the order in which the questions appear on the FAQ page. Every FAQ permits the use of images and every question carries likes, hits, and dislikes.

Download Spider FAQ Plugin

Easy FAQs Plugin

WordPress FAQ Plugins

Easy FAQs offers a quick and easy way to insert FAQ section into your website to aid your customers obtain the answers they’re seeking. A well-documented FAQ page can provide users the answers required by them without reading the exhaustive documentation. Easy FAQs allows you to achieve just that. The plugin is highly simple to use. You can include a list of your entire FAQs, a list of whole FAQs in one or more groups, or place a single FAQ on any post, page, or sidebar.

Easy FAQs plugin offers the simplest way to include customers FAQs in your website, immediately. Click on the Download button instantly to begin, and you can get a FAQs page within 15 minutes. The Easy WordPress FAQ plugin will acquire the styling from your Theme – so simply install, insert your FAQs, and preview! You can add any tweaks required by you in the Settings page afterward.

Download Easy FAQs Plugin

Quick and Easy FAQs

Quick and Easy FAQs is a plugin that provides what its name represents. A quick and easy way to add an FAQ page to a website. If you are looking for a subtle, simple yet eloquent FAQ plugin then this is the best bet. You can create all the FAQs that you need in a single place and then add them to the desired section of your website using a simple shortcode or Gutenberg blocks.

You can also create multiple FAQs and then list them, separated into groups, with a toggle button to make them appear when the site visitor presses on it. Apart from toggle style, you can list FAQs in simple list style and accordion-style as well. The plugin also supports RTL languages and a website builder called Visual Composer Plugin.

Download Quick and Easy Plugin

Final Thoughts on Best WordPress FAQ Plugins

These listed plugins can assist in building a stunning FAQ page for the website and the crucial factor is to utilize a plugin that blends both design and innovation which ultimately enhances the customer experience. Further, the plugins included in this list permits you to customize the design, insert a search bar for convenience, and organize questions. Few of the plugins even allows consumers to insert their own queries and replies.

By and large, a well-designed FAQ can boost a healthy return, saves you from a heavy workload, and help you to bring a sale closure as you now know what information your site users are looking for. For this mammoth task, we suggest you to go for the Helpie WP FAQ plugin.



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