Web design is one aspect that most companies try to focus on in order to build a good online presence for their product or service. Surely, design can attract eyeballs, unlike any other factor, but too much focus on the design aspect relegates the development aspect to the backseat.
Web development affects the working of a website, as it is a crucial aspect. There are many factors involved in this that make a website great. It doesn’t matter in which city region you are based, as you need expert support in this concern. If you are looking for support in this concern, you need to make your decision wisely.
Let me describe six of the most important factors that you need to think about before hiring a consultancy firm concerning web development.
1. Track Record
The track record of the company you are about to hire is probably the most important factor. A company with a great history of giving support to its customers is one of the aspects that can make it easy for any business to make a decision. While there is no need to make your decision quickly, there are certain aspects that you need to consider here.
First of all, you need to go through the website in detail so that you can get to know about their previous clients. Having a quick look at the testimonials of them can be a good measure of the performance of the company you are about to hire. Also, look for case studies about the companies for which they have worked in the past.
Checking through the reputation of the web design company on social media platforms is another way of getting to know them. While not every information that we found on social media networks can be relied upon, at least you can get an idea. Check out their Facebook and Twitter pages, the two most important and widely used platforms, as you can have a good idea about their online reputation, especially through the comments section.
The methodology used by the development company you have chosen is very important. For example, the language they have chosen in which they will develop your website is one of the most important aspects here. PHP, Joomla, and Drupal are the most popular languages and platforms in which websites are developed. If you have any preference for this concern, you can always ask the team to offer you the best support in this concern.
3. The Development Team
Another important aspect, you need to know everything about the actual team, which will work for you on your website. Their experience, qualification, and how many websites they have developed in the past are just a few of the questions you need to ask. Don’t get fooled by the tall claims made by Virtually every other development firm. Think about your website and leave no stone unturned before making the final decision.
Also Read: Best Tools for Web and Graphic Designer
Most of my readers would think that the content is not that important and certainly not a part of the development process. While this process is mainly about the backend of the website and what acts as the basis for any portal, it is nonetheless very important. Right from the title of your website to everything that is mentioned on your website is content, and you need to take care of it very seriously.
A highly qualified and experienced development team will take care of your content the way it is necessary. On the other hand, if you leave the development aspect of your website to amateurs or freelancers, chances are your content will also suffer. Good development techniques and processes are needed to make this happen. So, you need to select a web development agency wisely
5. E-commerce Experience
Most of my readers would think that this aspect is very clear as you head towards finding the right team for your website’s development aspect. But mind you things aren’t exactly what they look like. You may be trying to opt for a company that will offer you web development services. However, they may not have enough E-Commerce experience to help you out. In this way, you need to be wary of the fact that this can make or break your aspiration in coming up with a perfect online presence.
If your customers experience any lag or disruption, they will term it as something very unprofessional. And this will be a negative aspect of your website, even that you have nothing to do with it. That’s why I am emphasizing on selecting a development team which has good exposure working on full-fledged e-commerce shopping portals or B2B websites.
6. After-Sales Support
After you have got the complete website from the company you have hired to develop your website, It must work smoothly and without any hiccup. If you think that the job of the development firm will end after they handover you the website, you are wrong. It is, in fact, just the start of your relationship with them.
There are multiple aspects in which you will need the support of the developers or even the help desk for day-to-day routine tasks. If you find anything difficult to understand in running the website, you need to have a platform through which you can talk to the relevant person. That’s why after-sales support is very important.
Companies around the world give after-sales support, as much importance as other tasks. Good companies know that if they do not provide perfect after-sales support to their customers, they will be unable to use the website properly. And surely, after some time, when the customers will start complaining, they will have a tough time negotiating with them.
After-sales support should be Swift, round the clock and above all, hundred percent correct. That’s why an experienced team headed by a seasoned professional is required to make this happen.
If you think that you can add something valuable to this blog or have a query in mind, please speak up. For any type of feedback, too, please use the comments section below.
Muneeb Qadar is a reputed digital brand strategist & web developer at Branex – web design. He has a curious mind and looks for multiple solutions for any problem. He doesn’t look satisfied in his quest for a perfect answer until he is content with what he is doing. His decision-making ability makes him the best asset for a web design company of the highest repute. Thinking about a designer par excellence? You can contact him for any problem with full confidence.