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Introduction This plugin supports WC vendor to allows sellers to sell their services to customers/users and add ability to sell services just like a product is sold. This plugins allows vendor to create the service and assign support agent from the frontend using WC vendor. Woo Sell Services creates a new product type called “Services”. This plugin allows the vendor to sell services and adds a conversation section between Shop Vendors and Customers so that all the requirements of service can be given by the Customer. Feature Highlights Following are the features of Woo Sell Services plugin:
How to install the plugin and what are the required plugins
To install the plugin follow the below steps:
Alternatively, you can use WordPress Plugin installer from Dashboard >> Plugins >> Add New to add this plugin.
Woo Sell Services General Settings There are four setting – general setting, images, email and notification. Navigate to Dashboard >> WB Plugins >> Woo Sell Service >> General , you will get following options: General settings–
Images settings– Allow you to set up images of your choice for different process of levels of orders.
Notifications– Here you can edit the notification message of your choice for different process of levels of orders.
Set the Service status widget for Woo Sell Service– This ultimate feature allows vendors and customers to keep track of the individual order easily. Admin can assign the service status widget. Woo Sell Services provide some useful widgets by which customers can easily look for progress of each order by a single widget. Admin can follow the below steps to set the widget: Navigate to Dashboard >> Appearance >> Widgets. Set a “service status (Woo Sell Services)” widget inside “Woo-Commerce Right sidebar”
Add services to sell online Vendor can easily add the service from the WC vendor Dashboard in the frontend
Enter the following details:
Title – Enter the title of your service Description – Allows you to enter the short description of your service. Product type option – Select the product type ‘service’ here to enable the “Woo sell services widget“. Product data– Allow you to add variable product by adding attributes and variations. First add attributes by adding name and attribute value and then add variations in both the value with estimate deliver dates REQUIRMENTS- Estimate Delivery Time – Delivery in days. Delivery time is your deadline for delivering an order. Be sure to set a delivery time that you can easily meet! Late deliveries can result in cancellations or affect your reputation. Add Your Question – Allows you to add relative questions to be asked from the client in order to proceed further. Here you will get five options in which you can format your questions, these are:
Assign additional support agent- Allows you to select additional support agent from the dropdown list. Do not forget to publish your service and now your service is live.
As a customer After placing the order, customer will automatically redirect to the order detail page( conversation page) for order requirements to get started with the service. If customer forgets to fill up the requirements then he will recieve the notification. There is easy live conversation between a vendor and customer so that customer can give order details to vendor or support agent. Here customer can track his order status by viewing the service status widget and there is live notification related to their conversation. Customer can send emails to support agent or vendor and will also get email notifications. Vendor sends ” final delivery” request and customer can accept or reject it. If customer do not accept the final delivery after certain period of day then Service Order will Auto complete. Customer can also submit product review and rating which automatically sync with woo reviews.
As a Support agent If vendor has assign support agent while creating service, then in services tab in my account page, support agent will get the service order and after clicking on ‘ VIEW ‘ he will navigate to conversation page. Here support agent and customer can have live chat with each other for furthers details and support agent can also update the delivery date. There is checkbox for sending ” final delivery ” so from here he can send the request for final delivery.
Customer and vendor can see all the conversation notification within a tab of woo-commerce my account page.
Order on Hold or Cancelled If order is not processed or cancelled due to pending payment then notices will be display on single service order page